1. Information We Collect

We collect the following types of information:

• Discord ID, username, avatar, and messages for ticket transcripts.
• Server configuration settings when you interact with our bot.
• Usage data, including interaction logs and event timestamps.
• Data you voluntarily provide during customer support interactions.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve bot services.
• Enhance security and monitor for malicious activities.
• Personalize features and improve the user experience.
• Respond to inquiries and offer customer support.

3. Data Protection

We take your privacy seriously. Our data protection measures include:

• Regular audits to ensure compliance with privacy laws and regulations.
• Access control measures to limit who can view and manage your data.
• Data retention policies to ensure we only keep information for as long as necessary.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties without your consent, except in the following situations:

• When required by law or legal processes (e.g., a subpoena or court order).
• To protect our rights, property, or safety, or that of others.
• With trusted service providers who assist us in operating our services, subject to confidentiality agreements.

5. Your Data Rights

You have the following rights concerning your personal data:

• Request access to the data we have about you.
• Request corrections to any inaccuracies in your data.
• Request deletion of your data, subject to legal obligations.
• Request that we limit or restrict the processing of your data.

6. Third-Party Links

Our services may contain links to external websites. We are not responsible for the content or privacy practices of those websites. Please review their privacy policies before interacting with them.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and gather usage data. You can control cookie settings through your browser, but disabling cookies may impact some features.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Please review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns regarding this privacy policy:

Email us at [email protected] or join our Discord server.